Information about you and what we talk about is confidential. I would not disclose anything unless I have concerns about your or another’s safety.
Record Keeping & Security
All client materials are treated in complete confidence and are stored manually in locked cabinets.
Please give as much notice as possible if you are unable to attend an appointment. If you give less than 48 hours notice you will be charged for the appointment. If I have to cancel your appointment I will endeavour to give at least 48 hours notice.
When & Where
I can see clients weekday daytimes or evenings. I have practices in Ashford, and Canterbury.
Number of Sessions / Ending Therapy
Psychotherapy or counselling can be an open ended process or we can agree the number of sessions in advance. When therapy is open-ended it is important that ending therapy is not sudden so we will regularly review progress to help determine the duration of our work together.
Spiritual Healing or Reiki – we would normally agree the number of sessions before starting.
I hold both public liability and professional indemnity insurance.
Should you wish to make a complaint about the service you have been offered please contact my professional body, the British Association for Counselling and Psychotherapy.